![]() When complaining to a manager in food service no reason or apology was given for the poor service. ![]() Room service is limited and horrible, they lost our order and then took so long we needed to pick it up ourselves. ![]() Casino is small and machines don't pay out. If you don't gamble or golf you are s.o.l. Had an early dinner at 360 which was the highlight of the trip. On arrival to the property no bellman came out to help with our luggage. The ride to the hotel to improve our experience. Had a gracious cab driver who offered to comp. On arrival expected to be picked up by Harrahs, called while waiting at the airport, was put on hold three times, ended up taking a cab to the hotel. ![]() It started out with a complimentary flight from Chicago. Invited for a 3 night visit and a concert. ![]()
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